Privacy Policy

1. Introduction

Who We Are

CryptoMantiq, LLC is an educational platform that teaches cryptocurrency concepts through AI-powered educators. We are based in Delaware, United States.

Contact Information:
Email: support@cryptomantiq.com
Mail: 1111B S Governors Ave, Suite 40076, Dover, DE 19904, USA

What This Policy Covers

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile apps, and services (the "Services").

By using CryptoMantiq, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

Related Documents

This Privacy Policy works together with our:

• Terms of Service - Rules for using CryptoMantiq
• Cookie Policy - How we use cookies
• AI Transparency - How our AI educators work
• Service Providers - Who we share your data with

2. Information We Collect

Account Information

When you create an account:

• Name - First and last name
• Email address - For login and communications
• Password - Encrypted and securely hashed (actual password is not accessible to CryptoMantiq)
• Profile picture - Optional

You can also sign up using Google OAuth, which shares your name, email, and profile picture from Google.

Learning & Educational Data

As you use CryptoMantiq, we collect:

AI Conversations:

• Questions you ask our 6 AI educators (Sage, Guardian, Strategist, Oracle, Sentinel, Mentor)
• AI responses generated for you
• Which educators you interact with most
• Topics you discuss and concepts you explore

Learning Progress:

• Courses and modules you complete
• Quiz answers and scores
• Learning streaks and achievements
• Certificates earned
• Time spent on different topics

Portfolio Tracking:

• Cryptocurrencies you track (manually entered by you)
• Purchase prices and quantities you enter
• Notes and tags you add
• Portfolio performance calculations

Important: Portfolio tracking is for educational purposes only. We do not connect to exchanges or access your actual cryptocurrency wallets. All data is manually entered by users.

Paper Trading:

• Simulated trades you execute using virtual currency
• Paper trading portfolio balance
• Trading history and performance metrics

Important: Paper trading uses simulated funds only. No real cryptocurrency or monetary funds are involved.

Technical Information

We automatically collect:

• Device info: Browser type, operating system, screen size
• Connection data: IP address, general location (city/country - not precise GPS)
• Usage data: Pages visited, features used, buttons clicked, time spent
• Error logs: Technical issues you encounter (helps us fix bugs)

Payment Information

CryptoMantiq does not access or store complete payment card information. When you subscribe:

• Stripe processes: Credit card number, CVV, expiration date, billing address
• CryptoMantiq receives: Payment status confirmation, last 4 digits of card, billing email address

See our Service Providers page for more about Stripe.

Cookies & Tracking

We use cookies to remember your preferences and understand how people use our platform. You control which cookies we can use.

See Cookie Policy for more information

3. How We Use Your Information

Provide Our Services

We use your information to:

• Create and manage your account
• Deliver AI educator responses to your questions
• Show your learning progress and achievements
• Track your educational portfolio and paper trading
• Send service emails (password resets, security alerts)
• Provide customer support

Personalize Your Experience

We use your data to:

• Recommend learning content based on your level
• Suggest which AI educator might best answer your questions
• Show relevant educational resources
• Adapt difficulty as you progress
• Highlight concepts you may want to review

Improve CryptoMantiq

We analyze usage data to:

• Understand which features are most helpful
• Identify bugs and technical issues
• Test new educational approaches
• Develop new features and content
• Improve AI educator accuracy

Note: We use aggregated, anonymized data for analysis. We do not share your personal conversations or portfolio data with third parties.

Communicate With You

Service Emails (Required - Cannot Opt Out):

• Account security alerts
• Payment confirmations and billing issues
• Important product updates
• Privacy Policy or Terms of Service changes

Marketing Emails (Optional - Opt-In Only):

• New features and educational content
• Cryptocurrency learning tips
• Product announcements and promotions

You choose whether to receive marketing emails during signup. Unsubscribe anytime by clicking the link in any email or in your account settings.

4. Who We Share Your Information With

Service Providers

We share your data with trusted companies that help us operate CryptoMantiq:

Categories of Service Providers:

• Infrastructure & Database - Securely stores your data
• Payment Processing - Handles subscriptions and billing
• AI Services - Powers our 6 AI educators
• Data APIs - Provides market prices and news (public data only)
• Analytics - Helps us understand usage and improve features

See our current providers: Service Providers page

What We Do Not Do

CryptoMantiq does not:

• Sell your personal information to any third party
• Share your AI conversations with third parties
• Provide advertisers access to your personal data
• Share your portfolio or trading data with third parties
• Rent or trade your personal information

Data Sale Policy: CryptoMantiq has never sold user data and maintains a policy against doing so. Our business model is based on subscriptions, not data monetization.

5. AI & Machine Learning

CryptoMantiq has 6 specialized AI educators powered by Google's Gemini language model: Sage, Guardian, Strategist, Oracle, Sentinel, and Mentor.

Important AI Limitations

You must understand:

• AI can make mistakes or "hallucinate" false information
• AI responses are educational frameworks, NOT financial advice
• AI cannot predict markets or guarantee results
• You should verify important information from multiple sources
• All investment decisions are your sole responsibility

For additional information, see our AI Transparency page.

6. Your Rights & Choices

Access Your Data

Description: View and download personal information we have collected about you
Access Method: Settings → Privacy → Download My Data
Format: JSON file containing all your data
Processing Time: Available within 48 hours of request

Delete Your Account

Description: Permanently delete your account and associated data
Access Method: Settings → Account → Delete Account
Grace Period: 30-day recovery period before permanent deletion
After 30 Days: All data permanently deleted, except billing records retained as required by law

Manage Cookies

Description: Control which categories of cookies we can use
Access Method: Cookie Settings link in website footer

See our Cookie Policy for detailed information.

7. Regional Privacy Rights

European Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) including the right to access, rectification, erasure, data portability, and the right to object to data processing.

California Users (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including the right to know what data is collected, the right to delete, the right to correct, and the right to opt-out of data sales. CryptoMantiq does not sell personal data.

8. Data Security

How We Protect Your Data

Technical Measures:

• All connections encrypted with HTTPS (TLS 1.2+)
• Passwords encrypted and hashed (we never see them)
• Database encryption at rest
• Regular security updates and patches
• Firewall protection

User Responsibilities:

• Use a strong, unique password for your account
• Do not share your password with others
• Log out when using shared or public devices
• Report suspicious account activity immediately

9. Age Restrictions

CryptoMantiq is for adults only. You must be at least 18 years old to use our Services.

We do not knowingly collect information from anyone under 18 years of age. If you are a parent or guardian and believe your child has created an account, contact us immediately at support@cryptomantiq.com with the subject line "Minor's Data - Urgent". We will delete the account within 30 days of notification.

10. Educational Platform Disclaimer

11. Contact Us

Privacy Questions & Requests

Email: support@cryptomantiq.com
Subject Line: "Privacy Request" or specific request type

Mailing Address:
CryptoMantiq, LLC
Attn: Privacy Officer
1111B S Governors Ave, Suite 40076
Dover, DE 19904
United States

Response Times:

• General questions: 5-7 business days
• Data requests: 15-45 days (depending on your location)
• Urgent security issues: 24 hours